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How to use Call Recording feature in 3CX app and Web client

on App, from the main menu, select “Recordings” menu. 

To start or stop call recording during a call, press record button in the following picture.

To check the call recording, press 3CX logo in the upper left corner.

Press “Recording” .

On web client, at left side menu, click more “…”, select “Recordings” at sub menu. The recorded call is listed up. Select phone call, from the icon, you can replay, download, or delete.

Be noted that delete icon will appear at the extension with this authorization.

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